Unless you booked a non-cancellable reservation, cancellations may be made until 12PM on the day of your arrival or a one night room & tax penalty applies. In "sold out" situations we will use your credit card to place a one night's room and tax payment at 12PM on your day of arrival. If we are unable to receive payment we will cancel your reservation at that time. 

When cancelling a reservation, please request a cancellation number and/or a cancellation email.

This number and/or email will be needed to confirm the cancellation upon a dispute.